Mission
To offer an exceptional and affordable golf experience to our guests

Vision
To be the destination for public golf in Colorado by offering premier value and a continual commitment to quality and stewardship

Values

• Guest Services
• Teamwork
• Communication
• Professionalism
• Safety
• Stewardship
• Resourcefulness

City of Fort Collins Parks Department Golf Division Facility Regulations

1. Authority for Regulations

These regulations are authorized by Section 23-140 of the Code of the City of Fort Collins. Additional authority to enforce these regulations is set forth in Section 18-9- 110, C.R.S. (public buildings - trespass, interference - penalty), and Section 18-9-117, C.R.S. (unlawful conduct on public property).

2. Purpose and Scope of the Regulations

These regulations apply to all City of Fort Collins Golf facilities, including City Park Nine, Collindale and Southridge golf courses, and all buildings, facilities and improvements associated with the golf courses, as well as any other facilities when being use for City-sponsored golf activities. 

As used in these regulations, “Staff Member” or “Staff” refers to a City Parks Department staff person, the City’s contract Golf Professional and any designated employee of the Golf Professional, or a City concessionaire or designated employee of a City concessionaire, who is present at or working in a City Golf facility as part of his or her job duties. “Patron” refers to any user, guest, spectator or other visitor to a City Golf facility.

Citizens expect and deserve a clean, enjoyable, and safe environment at City Golf facilities. Unfortunately, the behavior of a few patrons may destroy this environment for others. Such behaviors are referred to in these regulations as “Prohibited Acts”, and include actions that may: interfere with Staff’s ability to manage the facility; interfere with another person's use of the facility, result in injury to oneself or others; violate the law; or result in loss or damage to public or private property. These regulations are intended to identify such Prohibited Acts and set out both the consequences of failure to comply and the enforcement process. Compliance with these regulations is a condition of using Golf facilities. At Staff discretion, engagement in behavior prohibited by these regulations may subject the individual(s) involved to revocation of golf passes, exclusion from Golf facility premises and programs and, in some cases, to legal prosecution.

3. Prohibited Acts

Serious Prohibited Acts

The City Manager finds that pursuant to CRS 18-9-110, et. Seq., any of the following acts, if taken or made by any person, whether the act is completed or not, would or could disrupt, impair, interfere with, or obstruct the lawful mission, processes, procedures or functions being carried on in or at a Golf facility. Therefore, any act designated in this Section (Serious Prohibited Acts) may result in the immediate ejection of such person. Any person ejected from a Golf facility must immediately leave the facility and may not return for a minimum of 24 hours.

No Golf facility patron shall commit any of the following:

1. Illegal Any action, event, or group of events that constitutes a violation of federal, state or local law;
2. Damaging Property. Conduct intended to cause, or with reckless disregard causes or attempts to cause, the destruction, damage or theft of City property, or the property of others;
3. Public Indecency. Public indecency, indecent exposure, or obscenity (for purposes of this Subsection, indecency does not include the female breast);
4. Fighting. Any action which, in the reasonable judgment of Staff, constitutes an attempt to inflict or does inflict injury to other persons or damage to property, or which poses an unreasonable risk of such injury or damage, such as fighting or instigating an altercation;
5. Intimidating Behavior. Any conduct or expression that in the reasonable judgment of Staff, is intended to intimidate or would be reasonably expected to intimidate, or intimidate others, or encourages or incites unlawful or otherwise prohibited conduct;
6. Alcohol or Drugs. Use or possession of alcohol (except alcohol lawfully obtained from the City’s liquor licensed Golf course concessionaire and consumed in designated areas) or use or possession of illegal drugs, or any discernible intoxication from alcohol or drugs;
7. Abusive Behavior. Physical or verbal abuse of Staff or guests;
8. Illicit Photography. Use of photographic equipment or imaging devices, including cameras, cell phones, etc. in locker rooms, changing rooms, restrooms, or anywhere that a person has a reasonable expectation of privacy.

Serious Prohibited Acts: Process Steps for Staff Action

Staff may ask any person committing a Serious Prohibited Act to leave the Golf Facility immediately. Failure to do so will result in law enforcement being called and the person being charged with a violation of the City’s Trespass Ordinance or other appropriate charges.

Other Prohibited Acts

No Golf facility patron shall commit any of the following:

• Intended Uses Only. Use of any facility or equipment therein for other than its intended use, or alteration of any equipment or facility;
• Failure to Follow Directions of Staff. The failure to comply with direction given by Staff acting in the performance of their duties or interference with the performance of such duties or other operations of the facility;
• Interfering with Activities. Any action which, in the reasonable judgment of Staff, unreasonably interferes with or obstructs the reasonable use and enjoyment by others of the facility, obstructs any program or activity that is a program of the particular Golf facility, or any other City- or concessionaire-sponsored activity or event;
• Poor Personal Hygiene. The failure to maintain a level of personal hygiene that is non-offensive in a social or group environment;
• Unauthorized Use of Facilities. Use of any facility for commercial activities not specifically authorized and arranged through Golf management, including but not limited to:
  • sales or soliciting,
  • marketing or conducting surveys,
  • conducting classes or other instructional activities, or tours, except to the extent that same may be carried out in a manner comparable to use of the facility by the general public user, or
  • photographing or videotaping the facility, patrons, or activities for commercial purposes;
• Tobacco, Marijuana, or Vaping. Smoking, vaping, or the use of chewing tobacco or other tobacco or marijuana products on City property;
• Unauthorized Use of Restrooms. Using restrooms for washing clothes or other items, or for shaving or bathing;
• Wheeled Toys. Use of bicycles, rollerblades, skateboards, scooters, or skates, whether or not motorized, except as expressly authorized;
• Prohibited Pets. Possession of any animals except use of service animals by a person with a disability in accordance with ADA regulations, or as otherwise authorized by Staff or City policies;
• Other Posted or Provided Rules. Failure to comply with any specific rules of use or conduct posted or provided to users within any

4. Reasonable Accommodations. The City will make reasonable accommodations for persons with disabilities to the extent required by the Americans with Disabilities Act, and any requirements set forth herein may be waived or altered by the Staff person in charge of a facility as necessary to accommodate the needs of persons with disabilities desiring to make use of that facility. However, patrons must be able to take care of their own health, medical and personal care needs, and must not pose a substantial risk to the health and safety of others or themselves. A patron who cannot meet these requirements must be accompanied by a caregiver or other aide who will assume responsibility for assisting the patron in these

 

5. Enforcement Procedures

A. General
Staff and those supervising Staff will enforce these regulations. A program of progressive discipline will be in effect for repeat or habitual offenders. The City will not issue refunds to patrons who are asked to leave the facility because of any Prohibited Act. City staff are authorized to determine when it is necessary or appropriate to call the police or other law enforcement officials to assist with enforcement of these regulations and applicable laws. Violations of these regulations that constitute a criminal act may result in arrest and/or the filing of criminal charges. The City may take such alternative or additional action provided by law or in equity as it deems necessary or appropriate in response to violations of the regulations. If at any time Staff or volunteers feel threatened, or in any emergency, they may call 911.

B. For Serious Acts: 

1. Staff will evaluate the safety of approaching the individual and whether to ask another staff member or supervisor to assist.
2. Staff will ask the patron to immediately leave the premises, and not to return for at least 24 hours.
3. If the patron leaves, Staff must document the incident in report, and provide the information to his or her supervisor and manager.
4. If the patron does not leave, Staff should immediately call 911 and then document the
5. The patron may be told that facility privileges have been suspended and they will not be permitted access to any City Golf facility until disciplinary action has been

 C. For Other Prohibited Acts:

1. Staff will inform the patron that the act must stop and not be
2. If the behavior stops, normal activity can then continue. Staff must document the incident in a
3. If the behavior does not stop, Staff will direct the person to leave the facility The patron may be told that facility privileges have been suspended and they will not be permitted access to any City Golf facility until disciplinary action has been finalized.

 D. For All Acts:

1. In all cases of Prohibited Acts, regardless of severity, City Staff are required to document the incident in an Incident Report to help identify repeat offenders across City Golf facilities. Staff should save Incident Reports to a designated file and email them to their direct supervisor, the Golf Manager and the Parks
2. The Golf Manager or his or her designee may send a warning/probationary letter to the patron. Depending on the severity of an offense, or repeated violations of these policies, the Golf Manager may send a letter suspending the patron from using all Golf facilities for a specified time period deemed appropriate for the nature of the offense. The Golf Manager must review all submitted incident reports and may, at his or her discretion, meet with the offending patron and/or interview any witnesses to the incident(s) prior to making a

E. Guidelines for Suspension Lengths:

The Golf Manager may choose to suspend the offending patron from any or all City Golf courses or particular facilities of any or all Golf courses, such as a restaurant or club house. The term of a suspension may be for up to two (2) years. In addition to or instead of suspension of facility privileges, the Golf Manager may choose to revoke the offending patron’s Golf annual pass, if any, without a refund The following factors should be considered when determining how long a suspension should last.

• The seriousness of the incident;
• The history of complaints with the patron;
• Whether, how many times, and how recently the patron has been previously suspended;
• Whether people were injured during the incident;
• Whether property was damaged during the incident;
• Whether criminal charges were or will be filed in relation to the incident; and
• Whether the patron showed remorse for his or her

F. Reinstatement: Reinstatement of suspended Golf facility privileges is at the discretion of the Golf The Golf Manager will set reasonable and appropriate conditions for reinstatement of Golf facility privileges at the time of suspension. The terms of reinstatement will be given to the patron in writing, along with an explanation of the reason for the suspension and the process for appeal. A notice of suspension is considered received on the day it is hand-delivered to the patron, or three business days from the date of mailing, if it is mailed to the patron.

5. Right to Appeal: 

A patron who has been suspended may appeal the suspension decision or the conditions for reinstatement to the Parks Director, by filing with him or her a written statement of appeal, including the basis of appeal, no later than seven (7) days after the patron’s receipt of the written notice of suspension. The Parks Director will review the appeal in consultation with the Golf Manager. The decision of the Parks Director must be given to the patron in writing, along with an explanation of the basis for the decision. That decision will be considered received on the day it is hand-delivered to the patron, or three (3) business days from the date of mailing, if it is mailed to the patron, and will be the City’s final decision on the matter.